, Thank you thank you thank you! Once again thanks for the pointer. Glad to hear that your problem is solved! you have checked off a huge box on my to do list and peace of mind. That’s a great idea. I have had this issue for a year and no one could help with it. I would love to know what does it. Finally I looked under Mobile Data – scrolled down & found that of all my dozens of Apps only Mail was switched off. The next day, I got another call from Laura. Merci beaucoup all the way from France! Airplane mode blocks all the network connectivity on a device. Until you change the option back to "On," your iPhone will only use its cellular connection for Internet data. Safari worked just fine over cellular, in the car. Glad I could help. Then, tap the switch next to Wi-Fi at the top of the menu. Thank you. Awesome. Ridiculous problem to have in the first place, ridiculously easy fix if you know where to look! If so, even though they don’t have a working SIM card, you should still be able to install the app over Wi-Fi and try to provision the Rachio; a mobile data connection is not required. To turn off Wi-Fi, go to Control Centre and … I spent so much time trying to learn about SMPT settings because this appeared to be the issue. Glad to be of service. was just about to go on a camping trip and was flipping out. seriously? An iPhone without the internet is an iPod - and that isn't what we signed up for. I hope it works. I continue to wonder how that setting ever gets turned off. It is interesting that your iPad works via the iPhone’s personal hotspot, but the iPhone itself doesn’t. This worked exactly as you explained! Switch on Data Roaming. Now I knew we had a software (or settings) problem, because the new iPhone (a clone of the old one, software-wise) had the exact symptom exhibited by the old iPhone. just worked like a charm, thank you for taking the time to write this up! You’re welcome. I asked Laura, “Where were you yesterday, when your iPhone’s Mail worked?”. I just wonder whether it gets verified. Charter was adamant that both servers need to be mobile.charter.net? I have asked tech guys who do this for a living and my months-long problem just went away with a simple google search. Tap the switch next to Wi-Fi to turn it off. Plug the Lightning connector on your Lightning cable (charging cable) into the Lightning port on your iPhone. I would start by making sure I had the settings right for the Charter account. I feel a bit stupid for not going to the store sooner but i just dealt with it. Mac and iPhone support, lessons, trouble-shooting, advice– that’s what I do. The same thing just happened to me. Open iTunes on your computer. Contact me by email and let’s see if we can figure this out, Same problem, similar solution. I had been having problems with this for quite sometime. Thank you!!!!! I was literally tearing my hair out in frustration for the past week. Hi Christian, am experiencing a similar problem my iphone 7plus recently not sending out emails, receiving is fine on both wifi and cellular data. The question is, why would it ever be turned off? That’s awesome, Geoff. So I’m betting on the update. Tried everything. She fortunately was able to get the server people to apply the latest MS Exchange patch, and the problem went away. So I went back to your thread and followed it down to this post – and turned on iCloud Drive! This gives your iPhone a second chance to connect to your Wi-Fi network. I was finding it impossible to work remotely, having to send urgent work emails from my personal account whenever I was out of my office. I try to avoid IPv6 myself. Specially loved this mail related one! Thank you so much! Unfortunately me and my colleagues are facing the same problem as a few above, where our iPhones all started rejecting Mail over WiFi a few weeks ago. Tap the name of your Wi-Fi network to join.
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