discount may not reflect on 1st bill. content will vary. You can choose which cookies you want to accept. Must be deactivated and all personal data deleted. Reported phone stolen - still billed - told to chargeback - now sent to collections. unlimited domestic calling, texting & data while on the Sprint network. Then the said it was the 5G connect... Is this compatible? $25/mo. Not all devices & signals are compatible; may not support 5G tethering. No roaming. MHS reduced to 3G speeds after 500MB/mo. It is the fourth-largest mobile network operator in … Sprint Unlimited Plus Plan: Includes unlimited domestic calling, texting, 50GB LTE MHS, VPN & P2P & data. Customer is responsible for insurance and repairs. Connecting to your account lets us quickly confirm your options, pricing and personal information. Requires activation at point of sale. If any lines are deactivated during first 12 months, discount will end. After 60 minutes of idle time, hotspot may automatically turn off. Max. Includes unlimited domestic calling, texting & data with 3G Mobile Hotspot VPN & P2P data. Plan not avail. Trade-in offers: Eligible trade in phone must be unlocked, not lost/stolen, and not on a Sprint Lease. Excl. Sprint Unlimited Military Plan: Includes unlimited domestic calling, texting, 500MB LTE MHS, VPN & P2P & data. active line thru time of upgrade with min. of 10 phone/tablet/MBB lines. If the device you're ordering is backordered, we'll ship your device overnight as soon as it’s available. I use TVision on a Google TV and Nvidia Shield and both devices have poor audio quality on this channel.How do I go about reporting this issue in hopes of getting it resolved? Upon completion of 18-mo. Surcharges are not taxes. Texts are sent and not received for hours (both incoming and outgoing) and data service has become quite bad. charge. Available to new and existing customers who have an active Sprint wireless phone line. payment amount, phone selection, or svc. Does Sprint provide service in your location? & 99¢ Reg. Requires qualifying device & service plan. The company’s prices trend lower than other major players, it offers free international coverage, and its phone deals are on-the-hook! One thing to note is that Sprint Air-Ave only works for Sprint customers. Last but not least after completing the survey on the experience with customer service I got a call wanting to know more about my issue. Includes unlimited domestic calling, texting & data with 3G Mobile Hotspot VPN & P2P data. I pay for my mom’s phone bill. We use 3 different kinds of cookies. 24-mo. 12 consecutive mo. Excludes roaming. Accounts, Plans, Business, and Entertainment. active line thru time of upgrade with min. The bad news … are not incl. Upgrade does not include same generation model Galaxy, must be next generation Galaxy. A71 5G firmware download making phone malfunction!! Sprint Corporation — Cell service and customer service Sprint is horrible. Sprint Complete: Our protection plans must be added within 30 days of activating your device. Watch Unlimited Plan: Includes unlimited data and texting on capable devices, while on the Sprint network. Early termination of 24-Mo. for tablets or MBB devices. Sel. Card terms and conditions apply. See sprint.com/globalroaming. We need basic cookies to make this site work, therefore these are the minimum you can select. Activ. SD video streams up to 480p, music up to 500 kbps, gaming up to 2 Mbps. 5G devices: 5G is still developing; coverage not available in some areas. Upgrade does not incl. After upgrade, remaining unbilled lease payments are waived. Due to extenuating circumstances, the Purchase Period for this promotion has been modified. Customers who use more than 50GB of data during a billing cycle on unlimited will be deprioritized during times & places where the Sprint network is constrained. Then they said it was the phone, they replaced it same issue. Calling customer support is a waste of time because they say they don't know why and there is nothing they can do. 1st off the service on my cell was so bad I had to pay a ton of money to get away from them and move to another network. T-Mobile Money - Anyone else getting repeatedly locked out of your money account for two weeks at a time. For more information, visit sprintcomplete.com. If previously downloaded, check in the App Store for updates. See sprint.com/taxesandfees. After upgrade, remaining unbilled lease payments are waived. Sprint has improved its customer service, built a 4G-LTE network in record time, and amassed more wireless spectrum (the airwaves that cell phone data travel on) than any other carrier. Prohibited use rules apply — see sprint.com/termsandconditions.. All device offers are for a limited time unless otherwise specified and while supplies last. These so-called solar flares produce shock waves that travel through space. ** Mo. Sorry, we're still checking this file's contents to make sure it's safe to download. Third-party content/downloads are add’l charge. credit approval and eBill. Plan not avail. She loses the phone one day and tells me to report it lost/stolen. pymt. High-speed data is access to 3G/4G. The Purchase Period now ends on June 11, 2020 at 11:59:59 p.m. CT. See sprint.com/networkmanagement for details. © 2020 Sprint. Only available to intended recipient. Upon completion of 18-mo. Plan not avail. Early termination of lease/service: Remaining lease payments will be due immediately, and requires device return or payment of purchase option device price in lease. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Quality of Svc. Add’l on-network high-speed data allowance may be purchased at $15/GB. Includes selected allotment of on-network data usage for phone and mobile hotspot use and 100MB off-network data usage. Try again later. Quality of Service (QoS) on Unlimited Data Plan: Customers who use more than 50 GB of data during a billing cycle will be deprioritized during times & places where the Sprint network is constrained. No cash back. charge. Silly me thinks that’s the end of the story. Unused carryover data is not redeemable for cash or credit, is not transferable & expires with plan change. Select Int’l svcs are included for phone lines. Cosmic Events: Solar Flares and Cell Service. Domestic only. Mobile Broadband Plan: CL only. Sprint's parent company also operates Boost Mobile, Virgin Mobile and Assurance Wireless. Incl. Phone must be deactivated & all personal data deleted. T-Mobile informed hundreds of Sprint employees on June 15th that their positions would be eliminated over the next couple months. Prohibited use rules apply — see sprint.com/termsandconditions. In any case, AT&T definitely has more widespread service coverage than Sprint. charge. I've been subscribed to TVision since launch, and I've had crackling audio on NBC (Phoenix, 85308) since day one. Models with higher memory config. Credit approval required. Excl. off-network data can be added by opt in only for 25¢/MB for tablets/MBBs. MHS reduced to 2G speeds after data allowance. Learn how to join the club and get started. Third-party content/downloads are add’l charge. Int’l svcs are not included. Monthly credits for promotional device pricing, where applicable, end at end of term, early termination, early payoff, or upgrade—whichever occurs first. will show a term access charge of $45/mo./line charge until the customer enters into a new device transaction that does not have an annual term svc. Int'l. for tablets or MBB devices. Usage Limitations: To improve data experience for the majority of users, throughput may be limited, varied or reduced on the network. See sprint.com/globalroaming. are for a limited time unless otherwise specified and while supplies last. International services are only included with service plans on phone lines with credit check. Unused funds will forfeit after the valid thru date. svc. 2 line max. After 60 minutes of idle time, hotspot may automatically turn off. Some uses may require certain plan or feature; see T-Mobile.com. (QoS): Customers who use more than 50GB of data during a billing cycle will be deprioritized during times & places where the Sprint network is constrained. are included for phone lines with a credit check. Must remain on Premium plan for a minimum of 30 days. or a majority of min. Sprint may terminate service if off-network roaming usage in a month exceeds: (1) 800 min. 12 consecutive monthly service plan payments, new phone Lease Agreement, acct. Sprint Drive Unlimited Plan: Sprint 4G LTE data only. I go ahead and do that online. Third-party content/downloads are add’l charge. 2 line max. Data deprioritization during congestion. Pick up where you left off when you visit your cart. Req. svc. Purchases made after this date will not qualify. Well we are now in 2020 and my reception just continues to get worse . Plan not avail. int’l. Discounted phones subject to add'l $25/mo./line. Select Int'l svcs. exceeds: (1) 800 min. Non-discounted phones req. Accounts without an active phone line will incur a $50/mo. There are some areas with weak or no coverage: 1. /line/mo.) I'm disappointed T Mobile isn't offering the OnePlus 8 Pro. qualifying data plan and new activation. May not be combinable with other offers. I have this same issue pretty much everywhere I travel within 60 miles of my home. Sprint Drive 2GB/Mo Plan: Sprint 4G LTE data only. Sprint’s mid-band LTE is 1.9 GHz (1900 MHz), faster speeds but a bit less penetration. Some models are backordered. charge. plan payments, new phone Lease Agreement, acct. While on the phone with customer service, they made us an offer, and I told the customer service agent I'd call back with my answer, when I called back she had written down that I had declined the offer. I was hoping someone could suggest the best way for me to resolve the problem I’m having. Incl. GigaOM asked Sprint CEO Dan Hesse about why his network is still so far behind the competition and he gave the standard CEO response: It’s complicated. Sign up here. Review comments: AT&T, Verizon, Sprint, T-Mobile, MetroPCS, TracFone Click "Add" on upper right corner of map, enter address and select carrier. Use the map to see whether you'll get the coverage you need not only where you live, but in places to which you travel.Sprint's strong point is its solid 4G LTE network in large metropolitan areas. LG G8X ThinQ™ $100 Mastercard & Dual Screen Gift-with-Purchase Offer: ELIGIBILITY: The Offer is open only to current LG customers who are legal residents of the 50 United States, the District of Columbia (“D.C.”), US Virgin Islands or Puerto Rico who are 18 years of age or older at the time of redemption. data allowance, incl. No credit check requires valid Id. Reqs. After the 10GB, MHS, VPN & P2P usage will be limited to 2G speeds. Third-party content/downloads are add'l. Fair warning though, this is kind of a long story. : If you cancel wireless svc., remaining balance on device becomes due. Prohibited use rules apply— see sprint.com/termsandconditions. for tablets/MBB devices. After upgrade, remaining unbilled lease payments are waived. Watch Offers: Accounts without an active phone line will incur a $50/mo. & fees by area (approx. Select Int’l svcs are included for phone lines. High speed data is access to 3G/4G.Discounted Phones Access ($45): Inv. Reg, & submit final bill with ETF or phone balance w/in 60 days of switching at sprint.com/joinsprint. Third-party content/downloads are add’l. Seeing how the prepaid market mainly … Plan not avail. Third-party content/downloads are add’l. If you're still experiencing issues, contact us from a device that has service if you have … One of the biggest mysteries in the American wireless industry is why Sprint’s LTE network is still so slow compared to its competition despite the fact that Sprint has considerably more spectrum than its rivals. No equipment security deposit required. Plan not avail. Samsung STSAG950UCP Straight Talk 5.6" 64GB 64-Bit Galaxy S8 LTE ? International services are only included with service plans on phone lines with credit check. allotment of on-network shared data usage & 100MB off-network data usage. Subsidized devices incur an add'l. Fast forward to June 2020, and our service would go out from time to time, but was usually back on fairly quick (about the time of the Sprint T-mobile merger). 5 -20%)]. I'd prefer getting the 8Pro (for which I'd have to buy it from OnePlus direct). Hold line: line will be charged taxes and fees while being held for future use. may req. Tablet Offers: Credits end at end of term, early termination, early payoff, or upgrade—whichever occurs first. in good standing, & give back of current eligible device in good & functional condition. I can... Would it be reasonable to also place a QR Code on the TVision login screen on TV to make it easier to login and authenticate with your mobile device? Comes up with The server isn’t responding we’re looking in to the problem. There are several ways to download My Sprint mobile app for iOS: Note: While My Sprint mobile app is free, regular data rates may apply when you access content or downloads without a data plan. eBill & new account activation. Restrictions apply. Upgrade after 12 payment as long as lease and early upgrades offered. If you accept you agree to our full cookie policy. for on-network domestic data. charge. Sprint (formerly known as Sprint Nextel) offers mobile phone and mobile internet service, including text messages and voice mail, to individuals and businesses. Device will not be returned. Prepaid Mastercard: Card is issued by MetaBank®, Member FDIC, pursuant to license by Mastercard International Incorporated. new account activation. Sprint Unlimited 55+ Plan: Reqs. And now they are allegedly producing 5 G . may not be same as landline 911. 8. charge. Sprint’s lowest LTE band is 850 800 MHz and only between 5 MHz to 10 MHz of it, so it can penetrate most buildings, but it’ll be slow. Select Int’l svcs are included for phone lines. charges excl. Worsening Service in Cheney WA area Voice and data service has declined markedly in zip code 99004 over the last 60-90 days or so. There wasn't an issue until the phone was updated recently so I know it isn't a problem with the samsung phone. I downloaded the Android 11 firmware yesterday on the 15th of February onto my Galaxy A71 5G. port from other carrier to Sprint, remain active & in good standing for 30 days before card issuance & buyback of working phone in good condition (the device is unlocked, powers on and there are no broken, missing or cracked pieces) tied to offer. Overnight shipping: $14.95: Order by 1 p.m. EST Mon-Fri, get it the next business day. For security reasons, your session will time out in 2 minutes unless you choose to continue. (Sorry about that one). for tablets/MBB devices. Add’l. No service where you've had it previously: Restart your device. Sprint uses CDMA and LTE technology. Terms for all other customers will vary including amount due at signing & taxes/fees. Terms for all other customers will vary including amount due at signing & taxes/fees. Eruptions on the surface of the sun send plumes of gas into the atmosphere, and have been known to disrupt mobile phone communications. or a majority of min. for tablets or MBB devices. The study by OpenSignal, as well as RootMetrics, back that up. Add’l $25 line/mo. iPhone Forever: Does not guarantee mo. Select Int’l svcs are included for phone lines. ; or (2) 200 MB or a majority of KB. Plan not avail. MHS reduced to 3G speeds after 100GB/mo. Third-party content/downloads are add’l. Update! Sprint Unlimited Premium Plan: Includes unlimited domestic calling, texting, 100GB LTE MHS, VPN & P2P & data. $25/mo. 12 consecutive monthly payments, & add-on if required, new phone Lease, acct. See sprint.com/networkmanagement for details. Call and cancel hold at any time. No equipment security deposit required. Sprint (formerly known as Sprint Nextel) offers mobile phone and mobile internet service, including text messages and voice mail, to individuals and businesses. off-network data 25¢/MB for MBBs. for all others will vary. Just look for the My Sprint app icon in your Apps menu on your device. Usage Limitations: To improve data experience for the majority of users, throughput may be limited, varied or reduced on the network. Just signed up for services and new phone and it does t work it says SIM card not provisioned what does that mean. After 60 minutes of idle time, hotspot may automatically turn off. PLEASE HELP!!! Fee: Up to $30/line. a down pymt. are included for phone lines with a credit check. Prohibited use rules apply — see sprint.com/termsandconditions. I will make sure not to refer you guys to any one and I will constantly give you a bad name. Please try again in a few minutes. Incl. Acct holder must be 55 or older. Add problem & frequency (dead zone, dropped calls, network congestion) Share issue with carrier & friends to build support to fix problem. or a majority of min. Before its acquisition by T-Mobile US on April 1, 2020, it was the fourth-largest mobile network operator in the United States, serving 54.3 million customers as of June 30, 2019. same generation model iPhone; must be next generation iPhone. Accounts that cancel lines within 30 days of activating on promo pricing may void savings. You can now use My Sprint mobile, a free app on your phone, to view and report network problems, including: My Sprint mobile app is already installed on the latest Android devices. incl. charge. Cannot get TVsion to work. MHS reduced to 3G speeds after 500MB/mo. charge. svc. Sprint Drive Unlimited Plan: Sprint 4G LTE data only. Total mo. Sprint Unlimited Basic Plan: Includes unlimited domestic calling, texting, 500MB LTE MHS, VPN & P2P & data. data allowance. Unlimited Line on Us Plan: Includes unlimited domestic calling, texting, & data. unlimited texting on capable tablets & data with mobile optimized video streams at up to 480+ resolution, music at up to 500kbps, streaming gaming at up to 2 Mbps. Data charges may apply. $25/mo. ; or (2) 100 MB or a majority of KB. in good standing, & give back of current eligible device in good & functional condition. data allowance from prior mo. for tablets or MBB devices. Add’l. Discounted phones subject to add'l $25/mo./line. Why a T-Mobile-Sprint merger could be ‘devastating’ for consumers ... reliable wireless service for millions of Americans, ... experts said — so the change would take some time. Device pricing for well-qualified customers. ; or (2) 100MB or a majority of KB. charge. You left some items in your Cart. Third-party content/downloads are add’l. Learn more about our cookies. See sprint.com/globalroaming. charge. Spoiler alert: Sprint's network is a bit lacking through the middle part of the country, but strong in many metro regions along the coasts. Complete freaking rip off!! Applies from first full mo. charge. MHS reduced to 2G speeds after data allowance. Third-party content/downloads are add’l charge. Device will not be returned. Sprint may be one of the “Big Four” in the mobile industry, but in many ways it acts like a budget carrier. installment agmt, 0% APR & qualifying device & svc. Req. Req. Add Unlimited premium resolution streaming for add'l. $25/mo. Detailed Video Instructions Included features/content may change or be discontinued at any time. Sprint Essentials 55+: Reqs. Sign in to your account to view this secure information. Monthly credits for promotional device pricing, where applicable, end at end of term, early termination, early payoff, or upgrade—whichever occurs first. Usage Limitations: To improve data experience for the majority of users, throughput may be limited, varied or reduced on the network. Sprint may terminate service if off-network usage in a month exceeds: 100MB or a majority of KB. if off-network roaming usage in a mo. See store or sprint.com for details. Prohibited network use rules apply—see sprint.com/termsandconditions. Sprint Drive 2GB/Mo Plan: Sprint 4G LTE data only. MHS reduced to 3G speeds after 50GB/mo. Down pymt., unfinanced portion & sales tax (on full purch. The T-Mobile merger with Sprint has finally closed. Sprint’s high-band LTE is 2.5 GHz (2500 MHz), fastest of the 3 but even less penetration. The only way to fix it is to provision the phone to set it back to original sprint specs. See sprint.com/globalroaming. We have been in need of an upgraded tower since 2008 . Sorry, our virus scanner detected that this file isn't safe to download. term, customer can continue to pay monthly lease amount, purchase or return the device. carry over data, is capped at twice the original mo. Verizon and Sprint are two big-name providers in the US wireless world—you’ve probably heard of them both before. But what does this mean for consumers? Upgrading to phone that is not purchased at Full SRP or BYOD will require plan change. According to Consumer Reports, Sprint (NYSE:S) is the worst of the major US wireless carriers, coming in dead last on a number of factors including network quality and … Sprint Unlimited Kickstart Plan: Up to 5 lines. Therefore, if you live in an area with no cell service or you just can't get cell service within your building, but you do have an internet connection, then Sprint's AIR AVE might be the perfect fit.