I wouldn't bother paying for Livetd because obviously the system of payment and service provision is NOT WORKING. I flew with 3 check-in bags (two were over weight) PLUS a dog that would be in flying in pet cargo. Additionally, Lufthansa has a number of subsidiaries, including Austrian Airlines, Swiss International Air Lines, Air Dolomiti, Lufthansa CityLine and Germanwings. The airline has hubs at Frankfurt Airport (FRA) and Munich Airport (MUC). Based on calculations from the website, I thought I would be paying at least $600 for my bags and dog. Once the edit period has expired, authors may update their posts by removing and reposting them. I plan to use the Lufthansa Cargo to move our dog from Europe to the US. Would,nt your cat be able to be in the cabin with you, you might not have to worry about special handling. I paid for the "premium service" and was supposed to get a picture of my cats arriving in the lounge as well as a report on how they were fairing. Will fly with them again. Pets are not accepted in the aircraft cabin except for service animals. Check-in: Checking in was very easy. Lufthansa will transport your animals in the cabin or cargo of the plane depending on their size and weight. Lufthansa Pet Policy. Any pet exceeds the weight of 8 kg including the carrier should be brought in only as cargo hold. With your personal Lufthansa Cargo iD, you can access all the services you need. Especially love their brioche bread rolls! I found many many reviews about Lufthansa in Frankfurt being one of the best pet friendly airline. The decision to travel with a pet should be communicated to the airline as it is subject to availability. To transport an animal in the cargo hold, you will require a transport container compliant with current IATA (International Air Transport Association) regulations; otherwise Lufthansa can refuse to carry the animal. and used Gradlyn for the "freight forwarding". Pets are not accepted in the aircraft cabin except for service animals. You can contact Lufthansa Cargo directly at (01) 806-747-100 to answer any queries about the cargo service. I just wanted to check if you have already travelled with your cat :) if so, let me know how it went . Your bookings and personal details at a glance. Lufthansa Airlines Pet Policy. I'm planning a transatlantic (Germany > USA) move with my beloved cat and am looking for firsthand information and experiences with Lufthansa's special pet cargo service, Live/td. Today, the flight is canceled, order in Marseille was 3 hours for helping, all operator in phone is busy. For some breeds of dogs, special transport regulations may apply. With your personal Lufthansa Cargo iD, you can access all the services you need. Reply to: Has anyone used Lufthansa's live/td animal transport? I had 2 cats transported from Frankfurt to Dublin via cargo (no airline will transport cats in the cabin when flying into Ireland SO ANNOYING!) Here's how to book a pet flight on Lufthansa. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I received a registration form with instructions to submit it by email. I submitted a complaint via email 6 days ago but so far, no response. My cats did NOT receive the service. At any time and from anywhere, whether you are home or on the move. Faster service thanks to prefilled forms. For your and other passengers’ comfort we can only take a limited number of pets in the cabin , so please make a reservation for your pet as soon as possible by telephone through LOT Contact Center (+48 22 … Lufthansa only allows dogs and cats in the passenger cabin of their aircraft. I spent 2 anxious hours tracking down contact info for the animal lounge from my hotel room in Frankfurt instead of sleeping. Two pets are allowed per passenger. Find 2 listings related to Lufthansa Cargo in Tampa on YP.com. American Airlines . Carrier Guidelines For small dogs and cats traveling in the cabin, carriers must not exceed the dimensions 22" x 16" x 9" (55 cm x 40 cm x 23 cm). Anyhow the cats arrived safely, but they were not given the food I attached to their carriers. Two pets are allowed per passenger. I did this... twice... and never received an acknowledgement nor reply. I hardly think so. Pet travel by air is safer and more transparent than ever before, but the details and processes can still feel mysterious, especially if you're planning your very first pet shipping experience.. That makes it great to see videos like this one just released by Lufthansa Cargo. The author may repost if desired.Posts on the Tripadvisor forums may be edited for a short period of time. I researched long and hard to find suitable transport for my two pets from Germany to Canada. Do yourself a favor and fly on a airline that will allow you to keep them in the cabin with you. Reviews from Lufthansa Cargo employees about Lufthansa Cargo culture, salaries, benefits, work-life balance, management, job security, and more. Yet, they told her that they had received an amount of money from Nairobi that was sufficient to pay for the services. Need pet escort service to bring dog from US to Singapore. They were in Frankfurt for about 7 hours. Live Premium: Exclusive Pet Transport Service. more, You seem to have JavaScript disabled. I had never flown with Lufthansa before and had heard a few grumbles from some people I know that have travelled with them. With your personal Lufthansa Cargo iD, you can access all the services you need. Lufthansa Pet Policy Lufthansa will transport your animals in the cabin or cargo of the plane depending on their size and weight. Once you have cleared customs in the Animal Lounge in Frankfurt or at Lufthansa Cargo in Munich and taken receipt of your pet, please report to the Lufthansa check-in counter for your onward flight between two and three hours before departure. Now they claim that it is their policy to only communicate with the freight agent, not the customer. I had never flown with Lufthansa before and had heard a few grumbles from some people I know that have travelled with them. Pets are accepted in the cabin and in the baggage compartment. Lufthansa Airlines pet policies welcome most common household pets on its flights, in one capacity or another. Lufthansa is a very pet friendly airline, largely thanks to its dedicated Animal Lounge in Frankfurt, Germany. - See 61,647 traveler reviews, 21,206 candid photos, and great deals for Emirates, at Tripadvisor. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-93147982', '');}, 'log_autolink_impression');airline will transport cats in the cabin when flying into Ireland SO ANNOYING!) British Airways . Those stories paint a picture only hinted at in official data from the U.S. Department of Transportation. Two dogs or cats can be transported together in one container in the aircraft cabin with the airline. Pets are accepted in the cabin and in the baggage and cargo compartments. Bottom line. With your personal Lufthansa Cargo iD, you can access all the services you need. If so, do you mind sharing details? Faster service thanks to prefilled forms. Did they seem totally traumatized (as opposed to normally nervous) when they arrived? We found the crew to be so professionally dishonest!! Do you really care about pets that much? Hi Frank, yes in fact our animals just arrived to us in Europe a few days ago from Canada. 11 reviews of Pet Air "I used this service to ship my cat this past weekend. To ensure the safe and undisturbed operation of the flight, your pet must be trained to be obedient to your commands and must behave appropriately in a public space (e.g. If your pet does not behave in an appropriate manner, Lufthansa may transfer it to the cargo hold at an additional cost or refuse to transport it. Their employees provide individual care and food to your four-legged friends, who can then recover nicely from their travels. Here's how to book a pet flight on Lufthansa. Where Do I Find Info About Bringing A Dog Into The United States, Browse all 1,328 Traveling with Pets topics », https://lufthansa-cargo.com/products-livetd, http://www.tripadvisor.com/help/how_to_edit_your_posts. Reviews from Lufthansa Cargo employees about Lufthansa Cargo culture, salaries, benefits, work-life balance, management, job security, and more. Lufthansa Airline’s Pets In Checked Baggage: Passengers can bring in pets as a cargo hold. Maybe I have to submit through my agent. When a pet is traveling as manifest cargo and has a stop at the Frankfurt Animal Lounge, the pet is fed and looked after by trained animal handlers before being checked into their connecting flight. Im travelling with a dog and using Lufthansa. Lufthansa is therefore no longer be transporting these breeds in the cargo hold since January 1, 2020. Lufthansa: Best for flying with pets in cargo - See 35,916 traveler reviews, 6,960 candid photos, and great deals for Lufthansa, at Tripadvisor. in Frankfurt was so highly praised that … Read More. 2am! See reviews, photos, directions, phone numbers and more for Lufthansa Cargo locations in Tampa, FL.